Last Updated: March 11, 2026
Akshaya Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including making payments through Razorpay.
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
- Personal Identification Information: Full name, email address, phone number, and mailing address provided during enrollment or contact form submissions.
- Payment Information: When you make a payment, your payment details (credit/debit card number, UPI ID, net banking details) are collected and processed directly by Razorpay, our payment gateway partner. We do not store your complete card or bank details on our servers.
- Course Enrollment Data: Course selections, enrollment dates, batch preferences, and academic records related to your training.
- Device & Usage Information: IP address, browser type, operating system, referral URLs, pages visited, and time spent on our website, collected automatically through cookies and similar technologies.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process your course enrollment and payments securely through Razorpay.
- To communicate with you regarding class schedules, batch details, and training updates.
- To send transactional emails such as payment receipts, enrollment confirmations, and course-related notifications.
- To respond to your inquiries and provide customer support.
- To improve our website, services, and user experience.
- To comply with legal obligations and prevent fraudulent transactions.
3. Payment Processing (Razorpay)
All online payments on our website are processed through Razorpay Software Private Limited. When you make a payment:
- Your payment information is encrypted and transmitted directly to Razorpay's secure servers.
- Razorpay is PCI-DSS (Payment Card Industry Data Security Standard) compliant, ensuring the highest level of payment security.
- We only receive a transaction confirmation (payment ID, order ID, status) from Razorpay — we do not access or store your full card or banking details.
- Razorpay's privacy policy applies to the payment data they collect. You can review it at razorpay.com/privacy.
4. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Payment Gateway: With Razorpay for processing your payments securely.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- Protection of Rights: To protect the safety, rights, or property of Akshaya Academy, our students, or the public.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted through our website.
- Secure storage of personal data with access restricted to authorized personnel only.
- Regular security assessments and updates to our systems.
- Compliance with Razorpay's security standards for all payment-related data.
6. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of our website.
7. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request correction of any inaccurate or incomplete personal data.
- Request deletion of your personal data, subject to legal and contractual obligations.
- Opt-out of receiving promotional communications from us.
8. Third-Party Links
Our website may contain links to third-party websites (including Razorpay). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
For students under 18 years of age enrolling in our Junior English program, we require parental or guardian consent before collecting any personal information. Parents or guardians may contact us to review, modify, or delete their child's personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: